Intercom integration
Turn high-intent mentions into Intercom lead contacts.
Connect with OAuth
About the Intercom integration
The Intercom integration creates a lead contact when an agent on auto catches a high-severity finding. Connect with OAuth, and the alert detail and a link back ride along as custom attributes, so your team can pick up the conversation.
Key features
Creates an Intercom lead contact from a high-intent mention
The detail and a source link stored as custom attributes
Picked up by your team where they already work
Connect with OAuth in a couple of clicks
Outbound only, GrowthMeteor never reads your Intercom conversations
Set up the Intercom integration
- 1
Authorize with Intercom
Connect GrowthMeteor to Intercom via OAuth. The connection refreshes on its own.
- 2
Confirm the destination
New leads are created in the connected Intercom workspace with the alert detail attached.
- 3
Set the agent to auto
Raise the crisis or integrity agent to auto or auto-capped. On the default suggest setting, leads wait for your approval first.
What you can do with it
Turn mentions into leads
A high-intent post becomes a lead contact in Intercom.
Pick up the conversation
Your team reaches out from the inbox they already use.
Carry the context
The detail and a source link ride along as attributes.
Catch issues early
A brewing problem lands as a contact before it escalates.
Intercom integration questions, answered
How do I connect Intercom?+
Authorize GrowthMeteor with Intercom via OAuth. The connection refreshes on its own; GrowthMeteor flags it if a reconnect is ever needed.
What does GrowthMeteor create in Intercom?+
A lead contact, with the alert detail and a link back to the conversation stored as attributes, so your team has the context to reach out.
Is the Intercom integration two-way?+
No. GrowthMeteor creates leads in Intercom; it does not read your conversations back. It is outbound only.
What triggers an Intercom lead?+
High-severity crisis and integrity alerts, once an agent is set to auto or auto-capped. On the default suggest setting nothing is created until you approve it.
Related integrations
Put your alerts in Intercom.
Connect in about two minutes and never miss the conversation that matters.